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Delete Your Account and Data

ShareTrack and the ShareTrack Water app, by Doin, LLC

You can ask us to delete your ShareTrack account, which is also your ShareTrack Water sign-in, and the personal data that goes with it. There is no need to delete anything to stop using the app: uninstalling ShareTrack Water removes your saved favorites, the saved schedule and your company code from your phone.

How to Ask

  1. Email privacy@sharetrack.org from the email address you sign in with. If you use the app without an account, tell us your company and roughly when you sent any water problem reports.
  2. Say whether you want your whole account deleted or only certain data, such as your name on problem reports.
  3. We confirm the request with you by email and finish it within 30 days.

What We Delete

  • Your sign-in account: Your email address, name and password.
  • Push notifications: Your phone's notification registration and your alert choices. Signing out of the app removes these right away.
  • Water problem reports: The name you gave on reports you sent, on request.

What Is Kept

  • Your ditch company's records: Shareholder records, certificates, irrigation turns, invoices and water status history belong to the company that keeps them, not to your sign-in account. They stay with that company. To change or remove them, contact the company, or ask us and we will pass your request on.
  • Activity history: The company's record of changes can keep your name as the person who made a change, such as marking the water in or out.
  • Error reports: Deleted after about 90 days.
  • Backups: Backup copies made before your request can still hold your data until they expire. Off-site copies are deleted after one year.
  • Legal requirements: Data we must keep by law, for as long as the law requires.

See our Privacy Policy for everything we collect and how long we keep it. Questions: privacy@sharetrack.org.

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